It was a hard pill for Chatfield residents to swallow when the former Weber & Judd Pharmacy in Chatfield, Minn., closed its doors back in late November 2018. To the delight of area residents, Olmsted Medical Center had just the prescription.
The new Olmsted Medical Center (OMC) Chatfield Pharmacy began greeting customers on January 2, 2020. The OMC Pharmacy location is in the Sunshine Foods building located at 237 Main St. N.
A remodeling project of the pharmacy space began in May 2019 and had been underway for several months to tailor the space into the design of OMC.
The customer service window has changed and now faces frontward with a large walk-up area. “We want to provide a pharmacy presence that encourages interaction with community members and allows our staff to deliver customer service excellence,” stated Chris Dornack, OMC’s manager of retail pharmacy.
OMC thought of patient care when making the decision to open the pharmacy in Chatfield. “We wanted to continue to support our Chatfield branch clinic patients and the Chatfield community as a whole,” noted Dornack.
“Most small communities similar to Chatfield have a pharmacy. Local pharmacies serve as an extremely important access point to local health care. Pharmacists are typically available without appointment to help assist patients with many of their common health care questions or medication questions/recommendations,” notes Dornack.
“Local independent pharmacies provide patient focused care that is hard to come by at the big box pharmacies. Having a pharmacy back in Chatfield will allow residents to pick up their medications quickly without having to drive to other area towns,” Dornack states.
The Chatfield location is the third pharmacy opened by OMC, as they also have two pharmacies in Rochester, located at 5067 55th St. NW and 210 9th St. SE.
Having the OMC Pharmacy just a few blocks from the OMC Chatfield Branch Clinic will be very convenient for customers.
For anyone who has been picking up their prescriptions in other locations and would now like to have those prescriptions sent to the OMC Chatfield Pharmacy to be picked up, Dornack assures the process is extremely easy. Simply call the pharmacy and let them know where your prescriptions are currently located and that you would like to transfer them.
“We will make the arrangements,” says Dornack, all with patient care and convenience in mind.
The OMC Chatfield Pharmacy has many services available to customers aside from the traditional prescription orders. In addition to the over-the-counter (OTC) items found in Sunshine Foods, the pharmacy will have other items that are not carried by Sunshine Foods.
“Our pharmacists will be happy to assist customers with OTC questions and or recommendations,” states Dornack, which gives customers peace of mind, especially when beginning a new medicine or treatment.
The pharmacy also carries first aid supplies, bandages and dressings, allergy medicine and other necessities such as pain relievers, nutritional supplements, vitamins and more. If an OTC product you are looking for is not in stock, OMC is able to order it for next-day pick up or you can have it delivered by mail.
One of many services offered by OMC Pharmacy is vaccinations. Patients can schedule an appointment or walk in for vaccine services if you or your loved one is age 13 or older. OMC offers Hepatitis A and B vaccines, influenza, or flu vaccines for people six and older; Tetanus, diphtheria, and pertussis (Tdap) vaccine, Pneumovax and Prevnar 13 to prevent pneumonia, and Shingrix to prevent shingles.
To help manage your medications, OMC Pharmacy offers Medication Therapy Management (MTM) which can also be very useful to patients. Customers are able to meet one-on-one with a pharmacist to review your medication(s), including over-the-counter drugs, their doses, and when/how you take any medications you are taking. Again, this would be vital to those who are just starting a newly prescribed drug.
If you have a child who is not happy about taking medications, taking advantage of the medication flavoring available may help when it’s time to administer a dose to the little ones in your life. Customers can choose to add a different flavor of their choosing to any liquid medications for a minimal cost of $2.99.
Two faces that will be very familiar at the OMC Chatfield Pharmacy are Pharmacist Matt Hill and Russell Bengal, Certified Pharmacist Technician. The employees are happy to be assisting customers and the customers are just as pleased.
When asked if they have heard a lot of comments from people who are happy to have the pharmacy open, Bengal noted that there have been many customers stating their appreciation to have these vital services available to area residents once again.
“We are here for you,” states Dornack, adding, “we are happy to go the extra mile to ensure our patients get the quality health care and the service they deserve. At OMC, customer service excellence is what we pride ourselves on.” And, Chatfield area residents are already enjoying the customer service.
Business hours for the OMC Pharmacy in Chatfield are 8:30 a.m. – 5:30 p.m. Monday through Friday and closed on Saturday and Sunday. For further information call the pharmacy at (507) 867-3989 or visit www.olmmed.org/clinical-services/pharmacy/.