Stigmas surrounding mental health have persisted throughout history, creating barriers for those who struggle with their mental well-being. Unlike physical injuries, such as a broken arm or leg, which are visibly apparent and easily understood by others, mental health issues often remain hidden beneath the surface. This invisibility can lead to discomfort and fear among people who may not understand what someone with a mental health condition is experiencing. Their inability to see these struggles can result in a lack of empathy or support, further isolating those in need.
Moreover, generational attitudes towards mental health play a significant role in perpetuating these stigmas. In previous generations, mental health was seldom discussed openly; it was shrouded in shame and a sense of taboo. Many individuals grew up in environments where acknowledging mental health issues was considered a sign of weakness, compelling them to suffer in silence. However, it is crucial to recognize that mental health challenges are a natural part of the human experience and that seeking help should never invoke shame. It is entirely normal to feel overwhelmed and to reach out for support when needed.
Unfortunately, many people still prioritize other aspects of their lives over their mental health, often placing it on the back burner. This can occur for various reasons; financial constraints might prevent them from seeking professional help, or they might simply be unaware of available resources. Additionally, feelings of embarrassment or fear of judgment can further deter individuals from taking the critical step of addressing their mental health needs. Recognizing these barriers is essential in fostering a more compassionate and understanding environment that encourages everyone to prioritize their mental well-being.
In the southeastern region of Minnesota, there is a vital resource for those in need of mental health support: the Southeast Regional Crisis Center (SERCC). This facility serves a wide range of counties, including Fillmore, Houston, Olmsted, Dodge, Steele, Mower, Wabasha, Waseca and Winona. The SERCC is dedicated to providing comprehensive assistance for individuals facing mental health challenges, offering both inpatient and outpatient treatment options tailored to suit various needs.
The center is designed to be accessible, providing both in-person visits and virtual consultations to ensure that everyone can receive the help they need, regardless of their circumstances. The SERCC staff understands the barriers many individuals face when seeking help, so they are committed to addressing issues such as financial constraints, transportation difficulties, safety planning, referrals to additional services, and overall treatment planning. They foster an environment free of judgment, where individuals can feel safe and supported as they navigate their mental health journeys.
Opened in July 2021, the Southeast Regional Crisis Center emerged in response to the increasing demand for mental health care, particularly in rural areas where resources may be limited. To meet this growing need, the SERCC collaborates with notable organizations including Olmsted Medical Center (OMC), Mayo Clinic, the National Alliance on Mental Illness (NAMI), and mobile support hubs. These partnerships enhance their ability to provide timely and effective care.
Individuals seeking help can undergo assessments either in person or via phone, allowing them to connect with the right mental health practitioners who can best meet their specific needs. The SERCC also features a 24/7 crisis hotline, ensuring that assistance is available at any time of day or night.
“It is our mission to be able to provide mental health treatment to the southeast MN region regardless of one’s financial status or ability to pay. For many of our patients, our services are billed to and covered or partially covered by insurance. When services are not fully covered by the insurance company or if someone is uninsured, SERCC will assist in finding manageable payment solutions. We work with most insurance companies – including Medicaid and Medical Assistance – and assist uninsured individuals apply for Medical Assistance through MNSure and get connected to a MNSure navigator,” stated Carly White, operations manager of SERCC.
Looking ahead, the Southeast Regional Crisis Center is eager to expand its services and continue building connections with other outreach programs. The goal is to create a more integrated network of support, thereby facilitating easier access to mental health care for individuals throughout the region. Through these efforts, the SERCC aspires to further improve the well-being and quality of life for those in need of mental health assistance in southeastern Minnesota.
Carly stressed, “Seeking help for your mental health is just as important as going to the doctor when you have a concern about your physical health. Don’t wait to talk to someone if you are experiencing a hard moment in your life. Sometimes anxiety, depression, and other mental health challenges can’t wait for a therapy appointment. SERCC is here to help the people in southeast Minnesota 24 hours a day, seven days a week. If your mental health is impacting your quality of life, talking to someone is the first step. Call us at 507-322-3019 to talk with one of our Mental Health Practitioners or simply walk in. No appointment is needed.
“Don’t allow the weight of stigma to hold you back from seeking the support you need and truly deserve. By 2025, we have made significant strides in understanding and acceptance, allowing us to shed feelings of shame. It’s time to embrace help and recognize that reaching out is a sign of strength, not weakness.”
If you or someone you know needs help you can contact SERCC at 2121 Campus Drive SE, Rochester, MN 55904.
- SERCC direct line: 507-322-3019
- Community crisis line: 1-844-274-7472
- National crisis line: 9-8-8
- National text line: text HOME to 741741
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