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Mon, May 17th, 2010
Posted in State of Minnesota

Minneapolis-St. Paul, MN - The Airport Foundation MSP awarded three Minneapolis-St. Paul International Airport employees with a trophy, certificate, and check for $1,000 at the Metropolitan Airports Commission (MAC) board meeting today.

Jana Vaughn, director of the non-profit Foundation, said, "It is a pleasure to recognize three outstanding airport workers who exemplify the spirit of customer care for which MSP is known."

This year's MSP Employee of the Year award winners are Michelle Crow, Airport Customer Service with Delta Air Lines; Gwen Gil, Team Member with Caribou Coffee; and Mike Jones, Concourse Lead Wheelchair Assistant with G2 Secure Staff.

The MSP Employee of the Year Award recognizes three workers from throughout the MSP community who best exhibit a commitment to airport customers, community building, and leadership. Winners are nominated by their peers and selected by a committee that includes staff from the Airport Foundation MSP, Metropolitan Airports Commission, Transportation Security Administration, and MSP concessions tenants, along with the previous year's winners.

The award is nicknamed "The Dorothy" after Dorothy Schaeffer (1914-2006), a MAC employee who held many titles in her 47 years at MSP. Ms. Schaeffer's last position was as Assistant Airport Director, earning her a place in history as one of the first women in an airport leadership role.

The Airport Foundation MSP dedicates itself to enhancing the experience and exceeding the expectations of travelers at Minneapolis-St. Paul (MSP) International Airport, as well as supporting the airport and the broader aviation community. The foundation operates the Travelers Assistance program, through which more than 300 volunteers dedicate their time providing information and guidance to travelers at MSP. The foundation also administers MSP's Arts and Culture program as well as airport beautification projects.

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